I've debated about how much I want to throw stones on this blog. My primary intent is to focus on top performing vendors. After all, the title is Vendor Raves, not vendor rants :-) However, all our data is transparent, and the scoring information shines light on both the excellent vendor and those who need to improve.
There were two frequently ranked vendors at TechEd who had "Poor" overall customer satisfaction scores as rated by their current customers. I've listed them below. Not coincidentally, they received all "worst in category" totals, tying with 5 each.
Symantec Enterprise Storage/Backup |
48.6 | |
EMC Corporation |
51.2 | |
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